Chick-fil-A Opens First Elevated, Drive-Thru Only Restaurant in Metro Atlanta

McDonough, Ga. — Chick-fil-A has opened its first elevated, drive-thru only restaurant in the south Atlanta suburb of McDonough. The restaurant features four drive-thru lanes running below an elevated kitchen that is twice the size of a typical Chick-fil-A kitchen. Food reaches the delivery team members via a custom meal transport system that uses conveyer belt technology. Patrons can either order onsite with a Chick-fil-A team member or order ahead on the Chick-fil-A app, and the restaurant features dedicated lanes for both ordering methods, as well as “pull-aside lanes” for guests whose orders are taking longer to fulfill. The Atlanta-based fast-casual restaurant chain says that the new outpost has the capacity to support two to three times more vehicles than a standard Chick-fil-A restaurant drive-thru. The company originally announced the new restaurant concept in summer 2023, along with a digital-only pick-up restaurant in New York City that opened in March.